FREQUENTLY ASKED QUESTIONS

How do I Order?
You can order via Facebook by sending us a private message, but if you're feeling fancy you can contact us through email, urbnmsfts@gmail.com. Make sure to include your name, order, contact number. We will respond right away once we receive and read the message.

Do you do meet-ups?
Yes but mostly in Makati. (Greenbelt, Glorietta, Powerplant, and Shangri-la mall)

How do I pay?
BPI bank deposits are highly encouraged for faster payment confirmation, but BDO deposits and money transfers are fine as well. You can also pay in person during meet-ups if you prefer.


Do you have a physical store?
None, as of the moment. Soon hopefully, but we do join bazaars every once in a while. We'll update you when's our next bazaar!

Do you ship internationally?
Yes, but it's tricky and expensive so if you're planning on shipping abroad, better get everything for cheaper freight costs ;). Send us a message if you're intereseted!

How long do I have to wait for my order?
Once you've sent the payment and we've confirmed it, 1-2 working days if it's within Metro Manila and 2-4 working days if provincial. For international shipments, it depends.


How much are shipping costs?
If it's in Metro Manila it's +60, and +100 if provincial. Tell your friends as well to buy to save on freight costs hahaha!
 

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